A vacancy has arisen within our busy market leading warranty team for a Powertrain Aftersales Advisor who ideally comes from an automotive warranty / service environment.
Key responsibilities will be to:
- Take control of and process warranty claims from start to finish.
- Provide outstanding customer service.
- Provide information & advice to customers & suppliers.
- Create warranty reports & supply replacement products.
The successful candidate will have :
- Good technical knowledge of engines, gearboxes & turbos.
- Extremely high attention to detail.
- Previous automotive industry experience.
- A positive proactive attitude & display an ability to identify solutions to problems.
Hours of work will be Monday to Friday (excluding Bank Holidays) from 08:00 to 17:30 with a 20-minute morning break & a 30-minute lunch break (45 hour working week).
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