Torque Consulting is recruiting a Aftersales & Parts Sales Manager who will oversee the parts sales and warranty processes and provide oversight to the team and the processing of sales orders and warranty claims to support a positive customer experience through the Company’s dealer network.

  • Managing all warranty claims

  • Supporting continuous improvement processes regarding product quality, working with Design, Production & Supply Chain as required

  • Authorising warranty or goodwill support in line with the Company authorisation matrix to achieve budgetary requirements

  • Maintaining and reviewing monthly metrics associated to warranty claims and special projects, as required

  • Ensuring all claims are input accurately into the ERP and record system

We can arrange interviews immediately for this position, so if you are interested in learning more please apply below. 

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